We care about the quality of our manuals and toys and want every order to bring you satisfaction. If you receive a product with a manufacturing defect or damage during delivery, we guarantee an exchange or refund. In this case, please contact us within 14 days of receiving your order.
Exchanges or returns are only possible if the product is in good condition and complete. We will cover the cost of return shipping in the event of a defect or error on our part. If the return is for other reasons (e.g., change of mind), the buyer is responsible for the shipping costs.